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What
is Real - Time Solutions?
Collective
Wisdom and Collaboration that works!
 Real
- Time Solutions provide a collaborative solution that
is both a flexible and agile knowledge resource during
and after implementations of OneWorld. Utilizing the
internet capability and state of the art third party
software, iXtend can reach customers around the globe
through secure connections to fix critical issues within
minutes of client contact via our data center in Denver,
Colorado.
Unlike
other remote utilities, this is a JAVA based software
package, 128bit encryption via the internet. Our tools
are forty percent faster than PCAnyWhere, and more reliable
than any other remote utility on the market. This service
can be applied to all the standard J.D. Edwards' methodologies
and practices at a fraction of the cost. No more on-site
consultants standing around burning your dollars, waiting
for response line to call back, only with the answer "can
you email me your logs" or "your membership
is silver, we will call you in 4 hours".
iXtend
provides:
- Onsite
auditing of your system to determine the ability of
supporting via a remote connection.
- Support
for all release levels of OneWorld
- Real-Time
Solutions services encompassing the administration
and support of CNC Technology.
- Custom
development when needed.
- On-site
consulting for all OneWorldXe related services.
- Installations,
updates, ESU/ASU, and Service Packs. (some restrictions
apply)
- Application
functionality and technical support.
- Monthly,
quarterly, and annual service agreements customized
to your needs.
- 30
minute call back if a voice mail is left on our system.
- Guaranteed
services and support from our specialists.
- Status
reports of resolved and completed work.
- Onsite
support when needed. (annual contract required)
- One
price for forecast and project budgeting.
Our
staff is designed to work in teams, cross-trained for
redundancy support, and provide dual maintenance when
needed by our clients. Enabling the right solution at
the right time with the right resource is our goal to
our clients.
Services |
Real-Time Solutions | Why iXtend? | Migration
Strategy | Contact Us |
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iXtend,
Inc.
19751 E. Main Street, Suite 360
Parker, CO 80138
PH. 720-897-8216
~ FX. 888-817-0849
Email: danderson@ixtendinc.com
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